Privacy Policy

01 Introduction

WebKar ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase digital products, or engage our technical services.

By using our platform, you consent to the data practices described in this policy. We prioritize transparency and aim to ensure that your personal and business data remains secure throughout your journey with us.

02 Information Collection

We collect several types of information from and about users of our platform, including:

• Personal Identity: Name, email address, phone number, and billing address provided during account registration or checkout.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our platform through tracking technologies.
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Service-Related Data: Information required to perform technical tasks, such as server details or app package names.

03 Use of Data

Your information allows us to provide a seamless service experience. We use your data for:

• Processing your orders and delivering digital products.
• Performing technical installations, reskinning, and customizations as per your request.
• Providing technical support and responding to your inquiries.
• Sending transactional emails, project updates, and newsletters (if subscribed).
• Improving our platform's functionality and user interface through analytics.

04 Technical Credentials

For services like Installation or Customization, you may be required to share sensitive information such as Server SSH access, database credentials, Firebase keys, or App Store/Play Console details.

Strict Protocol: We use these credentials solely for the task at hand. We strongly advise clients to provide temporary access or change their credentials immediately upon the completion of our service handoff. WebKar does not store your server or store account passwords after the project is marked as completed.

05 Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personal Identity information to outside parties. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

• Payment Gateways: We use Razorpay and PayPal to process payments securely.
• Google APIs: Used for Firebase configuration and analytics.
• Hosting Providers: Only if we are assisting you in procuring server space from third-party registrars.

06 Data Security Protocols

We have implemented various technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

All transactional information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems.

07 Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Purchase history and account details are kept to provide you with access to download links and support history. Technical project data is typically archived or deleted 30 days after project handoff.

08 Your Legal Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Correction: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization.

09 Cookies Policy

Our website uses "cookies" to enhance user experience. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.

We use cookies for session management, keeping you logged in, and understanding how you use our platform to improve our services.

10 Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11 Contact Information

If you have any questions or concerns about this privacy policy or our data handling practices, please reach out to our privacy officer at: